Privacy Policy

Ascension Roofing Illinois LLC
DBA: Ascension Roofing

Effective Date: January 22, 2026

Ascension Roofing Illinois LLC (“Ascension Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of personal information:

  • Name

  • Phone number

  • Email address

  • Physical address and job site address

  • Photos related to roofing inspections, damage, or projects

  • Communication content, including calls, voicemails, text messages, and emails

  • Website usage data such as IP address and basic analytics

  • Insurance-related information, including insurance policy numbers and claim numbers, collected only when necessary for insurance-related roofing projects

We do not collect or process payments via text message. Payments may be made by check or credit card through standard business processes with our banking institution.

How We Use Your Information

We use personal information to:

  • Schedule inspections and appointments

  • Provide estimates, proposals, and roofing services

  • Communicate with customers regarding projects, updates, or service-related matters

  • Coordinate and communicate with insurance companies on behalf of homeowners

  • Maintain internal business records

  • Comply with legal, regulatory, and insurance requirements

We do not use personal information for SMS marketing or promotional messaging.

Information Sharing

We share personal information only as necessary to operate our business, including with:

  • AccuLynx (customer relationship management and job tracking)

  • Trello (internal project coordination)

  • RingCentral (phone and SMS communication services)

  • Employees and independent contractors performing services on our behalf

  • Insurance companies, when authorized by the homeowner, for claims coordination and billing

We do not sell, rent, or trade personal information.

SMS consent is not shared with third parties or affiliates.

SMS Communications

If you choose to opt in to receive SMS messages from Ascension Roofing, those messages are used only for service-related communication such as appointment scheduling, project updates, or customer support.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

We do not send marketing or promotional SMS messages.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable legal and business record retention requirements.

Geographic Scope

Ascension Roofing operates exclusively within the State of Illinois, and this Privacy Policy applies only to information collected from Illinois customers.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ascension Roofing Illinois LLC
DBA: Ascension Roofing
Marion, IL 62959
📞 618-948-3855
🌐 www.ascensionroofing.com